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Fast delivery of your order within 10 minutes at most.
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Your WhatsApp number is required to contact you when your order is ready, especially for account deliveries (like game accounts).
Please enter the country code manually before the WhatsApp number
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Wallet number: 01068693963
Send the exact order total, then return and click the confirmation button.
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Binance ID UID: 797048051
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Find answers to common questions and get help with your orders
Get help with placing orders, payment methods, and order tracking
Learn about our products, delivery times, and how to receive your items
Manage your account, update profile information, and security settings
Save your favorite products and manage your wishlist
Information about account security and privacy protection
Need more help? Contact our support team directly
Checkout uses three tabs inside the cart modal:
A full-page spinner runs while the order is saved.
On success: email sent and Current Orders panel opens with your invoice.
Some products are delivered by logging into your account (top-up, gift, or license activation). We need the correct platform and credentials to complete delivery quickly.
Never share credentials in chat — only inside the secure checkout form while placing your order.
Steam games are priced by store region (Egypt, Turkey, Ukraine, etc.). The price you see on the product card matches the region you select in the cart.
You must deliver using a Steam account that matches that region — otherwise the gift or purchase cannot be completed. Use the (?) hint next to delivery fields for a reminder.
Epic (Fortnite / top-up): Some offers require a Turkish Epic Games account because the promotion or balance is tied to the Turkey store. Use an Epic account registered in Turkey when asked.
Ukraine / SIM: Some mobile or regional products use Ukrainian store pricing. You need an account or number compatible with that region — wrong region causes failed delivery.
If unsure, contact support before ordering with your product link and account region.
Tap Account in the navbar for live stats and shortcuts.
The green Current Orders floating button (under Discounts) appears only when you have orders not fully delivered yet.
The badge shows how many. Tap to open a table — tap a row to see the full invoice and delivery status. When everything is delivered, the button hides.
If you win, open My Account. Delivered prizes show a green delivered message.
If delivery is pending, you will see a notice to enter Steam / Epic / Rockstar credentials — same platform picker as checkout — then username and password.
WhatsApp is required before checkout if not saved on your profile.
Update anytime: Account → Settings → Change WhatsApp.
Placing an order on MH Store is simple and straightforward:
See also checkout cart steps in the FAQ below.
We accept multiple payment methods for your convenience:
Important: All payments are final. No refunds will be issued once the transaction is completed.
You can track your order status in several ways:
Order statuses include:
Delivery times vary depending on the product type:
Our support team is available daily from 4:00 PM to 2:00 AM (Cairo Time) to assist with delivery inquiries.
If you haven't received your order within the expected timeframe, please contact our support team with your order number.
We support multiple regions for our game products:
The supported regions for each product are displayed on the product page. Make sure to check the region compatibility before purchasing to ensure the product will work in your area.
If you're unsure about region compatibility, please contact our support team before placing your order.
Creating an account on MH Store is quick and easy:
Once your account is created, you can:
Reset password uses email OTP in three steps. Two ways:
Change password (knowing current password) is coming soon.
Contact support with your registered email if you still need help.
Refund Policy:
All payments are final. No refunds will be issued once the transaction is completed.
This policy applies to all products and services purchased through MH Store, including:
Exceptions:
In rare cases, refunds may be considered if:
If you believe you qualify for an exception, please contact our support team with your order number and a detailed explanation of the issue.
Our support team is here to help you! You can contact us through multiple channels:
Support Hours: Daily from 4:00 PM to 2:00 AM (Cairo Time)
Contact Methods:
For Faster Support:
When contacting support, please include:
Our team typically responds within a few hours during support hours.
Daily winners selected from users wishlists
Random daily winner selection is paused until the end of July because we are still delivering prizes to some previous winners. Once all pending prizes are delivered, the daily random draw will resume automatically.
Updated daily after 20:00 server time
No account in that region? Create a new Steam account — we will switch the store region at purchase.